Privacy Policy
1. Information We Collect
We collect name, mobile number, email, address, and order details to provide our services.
2. How We Use Your Information
Your information is used to process orders, provide customer support, send order updates, and improve our platform.
3. Data Sharing
We share only necessary data with sellers to fulfill your orders. We do not sell your personal information to third parties.
4. OTP Security
OTPs are time-limited and hashed before storage. We never store plain-text OTPs.
5. Cookies
We use session cookies for authentication and functionality. We do not use tracking cookies for advertising.
6. Payment Security
Payment information is processed by secure payment gateways. We do not store card or UPI details.
7. Data Retention
Order data is retained for 7 years for tax and legal compliance. Account data is retained as long as your account is active.
8. Your Rights
You can request account deletion, data export, or correction by contacting support@roycraftorganics.com.
9. Contact
For privacy concerns, email: privacy@roycraftorganics.com
Last updated: January 2026